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Read FIRST

  • Sunnova, BBB and DocuSign Racketeering and the likely fraudulent 5/19/14 Sunnova Energy Amendment with lower Guaranteed Production
  • BEFORE you sign a contract: calculate and research
  • Misrepresentations and lies and your options

Sunnova Ch. 11 BANKRUPTCY -- submit your claims!

  • 2025/6/29: My email to California AG regarding assistance with consumer claims and Sunnova audit
  • 2025/6/28 Bondoro Case Summary Sunnova Chapter 11
  • 2025/6/16 1st Sunnova / Kroll Notice of Ch. 11 emailed to customers
  • 2025/6/25 2nd Sunnova / Kroll notice of Ch. 11 emailed to customers
  • 2025/6/13 Sunnova Press Release re Financing and $16 million sale to Lennar Homes and more …
  • 2025/7/14 Scheduled Meeting of the Creditors
  • Sunnova’s Financial Restructuring Process FAQ
  • Sunnova filed for Ch. 11 Bankruptcy on 6/8/2025
  • Important Documents Filed with the Sunnova Bankruptcy Court
    • 2025/6/23 Sunnova Customer letter re. Ch. 11 and terminating contract
    • 2025/6/27 Doc. 287 Motion to Alter or Amend Orders re sale of “Eligible Systems Assets” and “New Homes Assets”
    • 2025/6/30 Doc. 313 Motion for Relief from Stay in Puerto Rico customer forgery case

Consumer claims explained and documented

  • Sunnova, BBB and DocuSign Racketeering and the likely fraudulent 5/19/14 Sunnova Energy Amendment with lower Guaranteed Production
  • Sunnova FAKE reviews on Trustpilot despite my Notice of the Sunnova Review Fraud
  • Sunnova Individual Claims
    • Sunnova FAKE reviews on Trustpilot despite my Notice of the Sunnova Review Fraud
    • Sunnova customers claiming they did NOT sign the contract
    • Contract Clause: Power Monitor – Sunnova to MONITOR and PROMPTLY remedy material issues
    • Sunnova charging huge amounts to remove the solar system temporarily for roof repairs
    • Solar Systems NOT repaired — request payment pause
  • Sunnova BAD Business Practices
    • SUNNOVA PROTECT OPCO LLC solar system warranty suspended as of 5/8/24
    • Sunnova fraudulent FAKE reviews documented

The Houston BBB

  • Sunnova, BBB and DocuSign Racketeering and the likely fraudulent 5/19/14 Sunnova Energy Amendment with lower Guaranteed Production
  • 2024/9/18 questions to the Houston BBB regarding its FALSE Sunnova Energy rating
  • 2024/6/12 Sunnova BBB Complaint: Failure to repair and using incorrect lower Guaranteed Production Schedule
  • 2024/5/24 Filing complaint with BBB about Sunnova
  • 2024/5/19 BBB Current Alert for Sunnova with C+ rating
  • 2024/4/24 BBB shows few new complaints
  • 2024/3/24: All BBB complaints about Sunnova — no new complaints since 1/2/24

DocuSign Digital Signature FRAUD

  • Sunnova, BBB and DocuSign Racketeering and the likely fraudulent 5/19/14 Sunnova Energy Amendment with lower Guaranteed Production
  • 2024/9/27 Docusign refused to examine the apparently photo-shopped Docusign digital signatures on Sunnova Energy’s Amendment

Regulatory Actions

  • Federal Trade Commission Announces Final Rule Banning Fake Reviews and Testimonials
  • 2024/8/8 Federal government announces new efforts to protect residential solar customers
  • Filing a bond claim against bankrupt solar businesses like Infinity Energy
  • Florida Attorney General investigating Sunnova and Suntuity

Legal

  • Excerpt from Sunnova PPA (Purchase)
  • 2014 California Sunnova contract — DocuSign envelope voided and unavailable
  • Mandatory Arbitration
    • 2022 TX Supreme Court re. mandatory arbitration Total Energies v. MP Gulf of Mexico, LLC
    • NCLC Unfair and Deceptive Acts and Practices Subscription
    • 2024/3/25 NCLC: 75 Ways to Challenge an Arbitration Requirement
    • 2021 Cal. Court of Appeal: Cabatit v. Sunnova Energy Corporation (arbitration clause unconscionable)
  • Legal Resources
    • FREE excellent resource: Surviving Debt by National Consumer Law Center
    • 2022 TX Supreme Court re. mandatory arbitration Total Energies v. MP Gulf of Mexico, LLC
    • 2024/5/23 Harris County court docs $1 per page
    • Filing a bond claim against bankrupt solar businesses like Infinity Energy
    • FREE: Google Scholar for legal research
    • PACER for FEDERAL Court 10 cents per page and up to $30 per quarter FREE
    • California online court access is EXPENSIVE!
    • 2024/4/24 PACER Monitor free trial then $49/month + 15 cents per page
    • 2024-4-24 Unicourt research $49 per month for personal use
  • Lawsuits involving Sunnova
    • 2021 Cal. Court of Appeal: Cabatit v. Sunnova Energy Corporation (arbitration clause unconscionable)
    • 2023/12/11 Birrueta v. Infinitey Energy, Sunnova … — Fresno, CA Superior Court
    • 2024/1/8 CA APPEAL: Hernandez v. Sunnova Energy Corp
    • 2021/6/7 Cal Federal Court — Jack McDuffie v. Sunnova Energy Corporation et al — Dismissed after Sunnova Motion to Compel Arbitration
    • Requires more research
      • 2023/12/11 Birrueta v. Infinitey Energy, Sunnova … — Fresno, CA Superior Court
      • 2024/1/8 CA APPEAL: Hernandez v. Sunnova Energy Corp
      • 2021 Cal. Court of Appeal: Cabatit v. Sunnova Energy Corporation (arbitration clause unconscionable)
    • Sunnova Debt Collection lawsuits
      • Defending yourself against Sunnova collection lawsuit – answer, counterclaims, motion to dismiss
      • 2024/3/6 Fresno CA Superior Court: Sunnova Energy Corporation, as Successor in Interest to Sunstreet Energy Group, LLC vs. Juan Mendoza
      • 2024/2/23 LA CA Superior Court: Sunnova Energy Corporation, as successor in interest to Sunstreet Energy Group, Llc vs Marc Vergara Cajigal, et al
    • Sunnova litigation in Harris County TX
      • 2024/5/23 Harris County court docs $1 per page
      • 2024/5/23 Harris County Sunnova docket listing
      • 2021 SUNNOVA ENERGY CORP. v. SPRUCE LENDING, INC., Tex: Court of Appeals, 14th Dist. 2021 re. mandatory arbitration
  • Unfair contracts
    • Excerpt from Sunnova PPA (Purchase)
    • Sunnova Contract: What happens at the end of the lease?
  • The CONTRACT
    • 2014 California Sunnova contract — DocuSign envelope voided and unavailable
    • Contract clause: Output Warranty
    • Contract Clause: Power Monitor – Sunnova to MONITOR and PROMPTLY remedy material issues

The $3 billion Energy Department loan guarantee

  • 2023/12/8 House Energy Committee press release demanding documents and communications from DOE
  • Regenitech LLC regenerative power plants

Sunnova licensing, bonds, executives, financials, etc.

  • SUNNOVA PROTECT OPCO LLC solar system warranty suspended as of 5/8/24
  • Sunnova Energy California licensing and bond info

Sunnova discussed on Social Media

  • 2024/7/23 My comments on Sunnova LinkedIn posts
  • 2023/12/6 Forbes (on Reddit): Why The Residential Solar Industry Is In Danger Of Imploding
  • Sunnova is running the Facebook Sunnova Complaints group?
  • Sunnova Solar Corporation Complaints group on FaceBook
  • Sunnova discussed on Reddit

Sunnova in the News

  • 4/14/25 Sunnova Energy shares trade around 25 cents and NYSE Listing Notice
  • 2024 CBS Texas Sunnova investigation
  • 2024/8/8 Federal government announces new efforts to protect residential solar customers
  • Renova Energy temporarily closing after Sunpower default
  • 2023/12/6 Forbes (on Reddit): Why The Residential Solar Industry Is In Danger Of Imploding
  • 3/26/24 Home Depot selects Sunnova as Exclusive Solar and Battery Provider — Match made in HELL
  • 2024/5/13: Sunnova Energy (NOVA) trending towards zero
  • 2024/2/23 CNBC: Sunnova CEO tries to reassure rattled investors after stock plunged 26% in worst day since March 2020
  • 2024/2/16 Hagens Berman Sunnova investor class action FAQ
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  • Defending yourself against Sunnova collection lawsuit – answer, counterclaims, motion to dismiss

Defending yourself against Sunnova collection lawsuit – answer, counterclaims, motion to dismiss

5 min read

DRAFT 12/6/24

Court rules vary by STATE and even COUNTY (local rules). #

My client is in California, one of the most consumer-friendly states.  She recently received the Sunnova Notice of Default, so we are preparing to defend and submit our counterclaims.

A reader was recently served with the California Summons and Complaint, so I am looking up California resources and sample filings.

Answer, Counterclaims, or Motion to Dismiss #

I am focusing on how to file an ANSWER to avoid a DEFAULT JUDGMENT.

Most Sunnova customers have strong counterclaims, but that’s more complicated.

You could also file a MOTION TO DISMISS, but then Sunnova can file its OPPOSITION, and you then should file your REPLY in response to the likely many lies.  More work for you and if you prevail, you get NOTHING.

It’s best to file an ANSWER with COUNTERCLAIMS.

Sunnova’s claims could be dismissed and you could get a check from Sunnova.

Since that’s more complicated, you can file just the ANSWER and either you or your attorney can AMEND your Answer to include your counterclaims later.

I found legal forms at Solosuit but do NOT recommend it as they are working for COLLECTORS!

Retain a lawyer, if you can find one!

It is tough to find attorneys willing to take your case on contingency (you don’t pay the lawyer upfront).  Most lawyers prefer to work for thuggy corporations.

Representing consumers is very risky for attorneys because consumers sometimes misrepresent what happened (often not deliberately), don’t have good records, and might suddenly refuse to testify in court or attend a deposition because they are afraid and stressed, etc.

Many judges despise consumers and consumer lawsuits.

After all, judges get special treatment from credit bureaus and other corporations.  Their dockets are full and the very last thing they want is 200 million consumers filing lawsuits against their benefactors (corporate campaign contributions and influence peddling as has been exposed in the US Supreme Court.)

I will make an effort to contact California debt collection CONSUMER attorneys and I will update here with the results.

I am NOT an attorney!

I have personal legal experience and helped many of my clients, but if at all possible you should retain a COMPETENT attorney.  Sadly, many of my clients’ lawyers were only interested in quick settlements and their own payday.

Affirmative Defenses #

From the California Courts Self-help Guide

Respond to a debt lawsuit
https://selfhelp.courts.ca.gov/debt-lawsuits/respond

Common types of defenses for debt collection lawsuits
https://selfhelp.courts.ca.gov/debt-lawsuits/respond/defenses

I’m only posting the defenses applicable to our situation, so please read the entire page.

Breach of contract by Plaintiff

If the plaintiff did not do everything it was required to do according to the contract, then you may not be legally required to pay what you owe. You may be able to use breach of contract by Plaintiff as a defense.

This defense applies when Sunnova failed to monitor and repair the system or failed to comply with any other obligations under the contract.

Fraud, misrepresentation, or deceit by the plaintiff

If you feel you only entered into the contract because of misrepresentations, fraud, or deceit by the plaintiff, you could argue this defense.

This defense applies when you were LIED to about checks from your utility instead of bills before you signed the contract, but you never got checks and still get bills.

In our case, it appears that Sunnova altered the terms of the agreement with a fraudulent Amendment to the contract, lowering the guaranteed production.

Unclean hands

This argues that the plaintiff has committed wrongdoing and is attempting to benefit from this wrongdoing.

This defense applies to Sunnova’s failures to properly respond to inquiries, promises repairs but does not repair, countless calls or emails with no meaningful messages and no resolution to problems, etc. Ignoring emails and calls.  Providing false information to BBB and regulators after you complained.  Refusing to accept delinquent payments to bring the account current and instead filing suit.

Recoupment

This argues that the defendant could have sued the plaintiff, for example, under the Rosenthal Fair Debt Collection Act, and is therefore entitled to an offset of the amount that would have been recovered.

The CA Rosenthal Fair Debt Collection Act and the Federal Fair Debt Collection Practices Act (FDCPA) might also provide you with counterclaims.

Lack of privity

This defense argues that you and the plaintiff did not have a contractual relationship, or if the plaintiff is not the original creditor, that the contract was not properly assigned to the plaintiff.

This defense may apply to customers who originally signed up for solar with companies that were later acquired by Sunnova.  Keep in mind that Sunnova’s monitoring and repairing of the system might establish a contractual relationship.

Offset

The amount asked for in the Complaint is too high because the Plaintiff did not credit you for the money you paid or the Plaintiff owes you money

Extended outages can result in significant damages.  For example, if Sunnova paid you $300 at $.17/kWh for underperformance, but you pay $.34 to your utility company, the underperformance cost you $300 in utility payments (possibly more if there are taxes and late fees.)

Prevention of performance

If you tried to pay but the plaintiff would not let you, you may use the prevention of performance defense. For example, you offered payment in full, but the plaintiff would not accept it.

This defense applies to Sunnova customers who tried to pay, but Sunnova and/or their attorneys refused.

Failure of consideration

This argues that the goods or services received from the plaintiff were so poor that any further payment would be unconscionable.

This defense applies to substandard or incomplete installations, damages to your roof or other property, countless phone calls or emails to get to a resolution, etc.

I will update with a sample Answer.

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Updated on December 6, 2024
2024/3/6 Fresno CA Superior Court: Sunnova Energy Corporation, as Successor in Interest to Sunstreet Energy Group, LLC vs. Juan Mendoza
Table of Contents
  • Court rules vary by STATE and even COUNTY (local rules).
  • Answer, Counterclaims, or Motion to Dismiss
  • Affirmative Defenses

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